Studio Elegante Privacy Policy
1. Introduction
Studio Elegante (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information you provide through our website, consultation assistant, and appointment booking systems.
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with Studio Elegante online.
2. Information We Collect
When you use our website or virtual consultation assistant, we may collect:
- Name
- Email address
- Telephone number
- Consultation preferences
- Hair goals and service interests
- Appointment booking information
- Website usage data and analytics
You may choose not to provide certain information; however, some features of our services may not be available without it.
3. How We Use Your Information
We use your information to:
- Respond to consultation requests
- Recommend appropriate salon services
- Schedule appointments
- Contact you regarding your consultation or booking
- Improve our website and customer experience
- Maintain client records
- Comply with legal and regulatory requirements
4. Appointment Booking and Third-Party Services
To provide our services, we use trusted third-party platforms including:
- Square Appointments for appointment scheduling
- HubSpot for customer relationship management (CRM)
- Website hosting and analytics providers
Information submitted through our consultation assistant may be transferred securely to these platforms for the purpose of managing appointments and client communications.
We encourage you to review the privacy policies of these third-party providers.
5. Marketing Communications
From time to time, Studio Elegante may send information about promotions, services, or salon updates.
You may unsubscribe from marketing communications at any time by following the instructions included in the communication or by contacting us directly.
6. Cookies and Analytics
Our website may use cookies and analytics tools to:
- Understand website usage
- Improve performance
- Enhance user experience
Most web browsers allow you to control or disable cookies through your browser settings.
7. How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect.
While no method of electronic transmission or storage is completely secure, we take appropriate measures to reduce the risk of unauthorized access, disclosure, or misuse.
8. Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain client records
- Meet legal and regulatory obligations
- Resolve disputes and enforce agreements
9. Your Privacy Rights
Subject to applicable Canadian privacy laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent where applicable
- Request deletion of your information
To make a request, please contact us using the information below.
10. Service Recommendations
Studio Elegante welcomes clients of all backgrounds and identities. Service recommendations presented through our website, consultation assistant, and booking system are intended solely to help match clients with the most appropriate appointment type, pricing structure, service duration, and stylist expertise. References to “Men’s Services”, “Women’s Services”, or similar categories are administrative service classifications and are not intended to exclude any individual from receiving services.
11. Children’s Privacy
Our services are not intended for children under the age of 13 without parental or guardian involvement.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Studio Elegante
Email: team@studioelegante.ca
Phone: 506-850-3430
Website: https://studioelegante.ca
Last Updated: June 2026